1. What products does Safewell offer? Safewell provides a range of safety and wellness products, including first aid kits, personal protective equipment (PPE), and other essential items designed to promote safety and well-being.

2. How can I place an order? You can easily place an order through our website by browsing our catalog, selecting the desired products, and following the checkout process. For any assistance, feel free to contact our customer support team.

3. What payment methods do you accept? We accept various payment methods, including credit/debit cards, PayPal, and other secure payment gateways.

4. How long does shipping take? Shipping times may vary based on your location and product availability. We aim to dispatch orders promptly, and you can find estimated delivery times during the checkout process.

5. What is your return policy? Our return policy allows for returns and exchanges within a specified period after the delivery date. Please refer to our Returns and Refunds Policy for detailed information on eligibility and procedures.

6. How do I track my order? Once your order is shipped, you will receive a tracking number via email. You can use this number to track the status of your shipment on our website or the shipping carrier's website.

7. Do you offer bulk or wholesale discounts? Yes, we offer bulk purchasing options and discounts for wholesale orders. Please contact our sales team for more information on bulk pricing.

8. Can I cancel or modify my order after it's been placed? Orders can typically be modified or canceled within a short window after placement. Please reach out to our customer support team immediately for assistance.

9. Are your products certified or compliant with safety standards? Yes, our products adhere to relevant safety standards and certifications. Details regarding product certifications can often be found in the product descriptions or specifications.

10. How can I contact Safewell for further assistance? You can reach us by emailing paora@safewell.co.nz or using the contact form on our website. Our customer support team is here to assist you with any inquiries or concerns.